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Go to the shopShipping Policy
Delivery Timeframe: At NOONI, we value the trust of our customers, and we are committed to delivering a seamless shopping experience. Our delivery timeframes are designed to provide clarity to our valued customers.
Standard Delivery: Most shipments are expected to arrive within 20-30 days. The exact delivery time depends on the country and the specific region of the customer.
Exceptional Circumstances: In rare cases, where issues may arise with our suppliers or the chosen shipping company, there may be delays. In such exceptional cases, delivery times may extend up to 60 days. Our primary goal is to ensure the satisfaction of our customers, and we will handle these situations with the utmost care and fairness.
Compensation: In cases where delivery extends beyond the 30-day standard timeframe due to exceptional circumstances, we want you to be assured that we have your best interests at heart. As such, we will provide compensation to our customers based on our discretion. Our commitment to fairness and transparency is at the core of our business philosophy.
Tracking Your Shipment: We understand that knowing the status of your shipment is important to you. If you have not been provided with a tracking number for your shipment, we have you covered. Please feel free to contact us via email at Support@nooni.co for updates on the status of your shipment. Your satisfaction is our top priority, and we are here to assist you throughout the entire process.
This revised shipping policy is designed to ensure that our valued customers receive the highest level of service and support. If you have any additional questions or would like to provide further feedback, please do not hesitate to contact us. We appreciate your trust in NOONI and look forward to serving your needs.
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